- Why are your prices so low, sometimes it is even scary, is somet
- Hi, Do you drop ship to South Africa and if so what are the cost
- Do you resize and mount the stone if we purchase from you? Do yo
- I have acquired some loose gemstones and I was wondering if your
- Are your gemstones real or synthetic/simulated?
- What international currency do you use for pricing your products
- If I visit New York City, is it possible to come and visit your
- Hi, I live on the West Coast, San Fransisco, CA. I'd like to loo
- Are diamonds the rarest of Gemstones?
- would like to know about buying in bulk from your company how mu
- Where do your emeralds or rubies come from? Could you provide pr
- WOULD LIKE A CATALOGE WITH PEARL IN OYSTER GIFT SETS CORA ?
- Do you resize and mount the stone if we purchase from you?
- Silk Cord Necklaces - can you please tell me length & if they ha
- I am new in this business and I want to understand the concept o
- Could you please tell me the mm. size of the 1ct and the 1/2 ct
- What is MY WISH LIST?
- For ordering international shipment what are my liabilities towa
- What makes a Gemstone valuable?
- Spinal-Isn't that synthetic?
- Why is a one carat diamond not double the price of half carat di
- How do I find out my ring size?
- We are setting up a business in 1st quarter of 2006. We manufact
- Are cabochons just cut of cheaper material?
- Can we order & reserve by check or money order for a certain pro
- De Beers maintains a limited supply and keeps demand high with a
- Wow!! All your gems are so beautiful and lively?
- Why color a diamond?
- Which color is best?
- What is my best protection against misrepresentation and fraud?
- What is color enhanced diamonds?
- What color of Tanzanite is considered to be the best?
- I am traveling overseas and I will buy a Gemstone over there.
- With colored gemstone, is darker always better?
- Where do these stones come from?
- When will you ship my order?
- Which carrier do you use to ship orders to your customers?
- Will you email me the corresponding package tracking number?
- What are my payment options?
- Is it safe to send my credit card information through the web?
- Can I send my credit card information by fax?
- What is your return/Refund policy?
- Why are your prices so low, sometimes it is even scary, is somet
We get this query all the time and our customers, such as yourself, even though happy with the lower rates are always curious about this, there are multiple reasons for this, We go straight to the source to buy, hence eliminating the middle men. We buy merchandise in volumes and bulk throughout the world and that gives us an upper hand while negotiating the price and we pass on those savings to our customers, in other words you are actually getting retail merchandise lower than even wholesale rates.
[Back To Top]
- Hi, Do you drop ship to South Africa and if so what are the cost
Yes, we ship orders to South Africa; there is variation of costs that starts from $30 (USPS) and $50-100 (Fedex) approx. For more and updated information, please visit the international shipping section on our website.
[Back To Top]
- Do you resize and mount the stone if we purchase from you? Do yo
Yes, we can resize and mount the stone with perfection for $50 only
[Back To Top]
- I have acquired some loose gemstones and I was wondering if your
We buy closeouts and in volumes. If matched we will be interested. Also you should have a business or company through which only we will like to buy.
[Back To Top]
- Are your gemstones real or synthetic/simulated?
We sell all real and synthetic/simulated products. The details of each product are clearly stated as such. To search for any particular product, type in your option in the search bar.
[Back To Top]
- What international currency do you use for pricing your products
Our prices are based in US dollars pricing.
[Back To Top]
- If I visit New York City, is it possible to come and visit your
You are more than welcome to visit us and see our wide range of collection, just call us at least a day before at 212 575 2637 or at our toll free # 800-56-ALPHA (800 562 5742) if you are calling from outside the city, and make an appointment so that during your visit one of our staff is dedicated towards your questions/needs. You will also need to bring along with you, your personal and business ID; however, if you have bought from us earlier and do not operate New York based business then you just need to bring your personal ID along.
[Back To Top]
- Hi, I live on the West Coast, San Fransisco, CA. I'd like to loo
Since we sell to Jewelers in the West Coast, we do not participate in the shows over there. You can visit our website more often or call us for new products.
[Back To Top]
- Are diamonds the rarest of Gemstones?
De Beers maintains a limited supply and keeps demand high with advertising. Rarity is dependent on many factors, including color, carat weight and clarity. Often a Ruby Spinal or favorite of exceptional quality will be rarer than an average diamond. A “D†color flawless diamond is not only the rarest of diamonds; it is also the rarest of all gemstones. Rarity of a gemstone is dependent upon whether the gemstones can be made in a laboratory.
[Back To Top]
- would like to know about buying in bulk from your company how mu
It depends upon the quantity that you are looking to buy. Initially, there would not be a discount as the prices are already at a very low price. We certainly have some BIG rebate on bulk purchase. Please check out our reward programme on our website home page.
[Back To Top]
- Where do your emeralds or rubies come from? Could you provide pr
The emeralds are both from Brazil and Columbia and Rubies from Thailand and Burma.
[Back To Top]
- WOULD LIKE A CATALOGE WITH PEARL IN OYSTER GIFT SETS CORA ?
Sure, we would be delighted to send .Could you please send us your mailing address.
[Back To Top]
- Do you resize and mount the stone if we purchase from you?
Yes, we can resize and mount the stone with perfection for $50 only.
[Back To Top]
- Silk Cord Necklaces - can you please tell me length & if they ha
Silk cords are available in three lengths, 16,18,20 inches. Wherever applicable, it has 925 sterling findings.
[Back To Top]
- I am new in this business and I want to understand the concept o
Over the years the concept of drop-shipping has gained much pace and here is how it works:
[Back To Top]
- Could you please tell me the mm. size of the 1ct and the 1/2 ct
1 ct blue diamond earrings is total 1 carat it means 1/2 carat each.1/2 carat is approx 5mm.1/2 carat earrings is total 1/2 carat i.e. 1/4 carat each./1/4 carat is approx. 4mm
[Back To Top]
- What is MY WISH LIST?
My Wishlist is a convenient way for you to save a reminder of an item you would like to purchase later or an item that is not currently in stock.
How do I add items to My Wishlist?
To add an item to My Wishlist, just click the "Add to Wishlist" button for any item that interests you. The "Add to Wishlist" button appears next to the "Add to Cart" button in the product info pages.
Can I add "out-of-stock" items or "coming-soon items"?
Yes. You can add any item you choose to My Wishlist
How do I view My Wishlist?
On the right column is a "My Wishlist" box. This box shows the current status of My Wishlist. If there are 5 or less items in My Wishlist, they will be listed here. If there are more than 5 items, there will be a simple counter with the total number of items in My Wishlist.
My Wishlist may be viewed at any time by clicking either the link found in the "My Wishlist" box (View My Wishlist [+]). or by clicking the right arrow on the "My Wishlist" box.
How do I move My Wishlist items to my Shopping Cart?
To move My Wishlist items to the Shopping Cart, either click "Move to Cart" under the product name in the "My Wishlist" box (if the My Wishlist items are shown in the box) or click on "Move to Cart" underneath the item on the My Wishlist main page and voila! The item is moved to the Cart.
How do I remove items from My Wishlist?
To remove items from My Wishlist, either click "Delete" under the item's name in the "My Wishlist" box or click "Delete" underneath the item on the My Wishlist main page of the item(s) you would like to remove.
Can I make My Wishlist available to others?
Sorry. Currently My Wishlist is only accessible when you are logged in to your account. Therefore, you are the only one that can see it. However, you can email your wishlist to a friend by visiting the My Wishlist main page, entering their email address into the 'send your wishlist to a friend' box and clicking the email envelope.
[Back To Top]
- For ordering international shipment what are my liabilities towa
Please be advised that you will/may be charged import/custom duties and taxes that are levied once a shipment arrives in your country; please contact your local customs office for further information.
[Back To Top]
- What makes a Gemstone valuable?
Several factors play a role in determining value: beauty, rarity, durability, cut, demand (desirability) and color. If a gem is not beautiful, few people will desire it. One may be drawn by a Gem's beauty, but rarity gives the gem its exclusivity. The gem must be durable enough to endure over the time. The degree of cutting finesse makes the difference between a dull stone and a brilliant Gemstone. Though color preference is very personal, what appear to be subtle color difference to the layperson can be translated into significant monetary differences. The interplay of all these complicated attributes sets the value.
[Back To Top]
- Spinal-Isn't that synthetic?
Spinal can be an incredibly beautiful gemstone, probably because it was one of the first gems synthesized, people don't realize it also occurs naturally. In Great Britain's crown jewels, the black prince's Ruby is really spinal. Before the science of gemology evolved, Spinal was often confused with Ruby.
[Back To Top]
- Why is a one carat diamond not double the price of half carat di
Diamond prices are very unique. They are determined by supply and demand. Although a one carat double the weight of a half carat stone, they are more than twice as difficult to find as the weight increases. That's why they are not priced in a linear way.
[Back To Top]
- How do I find out my ring size?
It is best that you visit your local jeweler and have your finger sized.
[Back To Top]
- We are setting up a business in 1st quarter of 2006. We manufact
Compared to going market prices, ours are 50-80% lower than even wholesale prices, we also have different discount slabs, depending upon the purchase.
[Back To Top]
- Are cabochons just cut of cheaper material?
Cabochon is the domed rounded cut most often seen in Opal and Jade. Since the cabochon doesn't have facets that can call attention to inclusions, more included rough material is used in its fashioning. Though the cabochon allows use of the more included material, many fine gems are cut in this style. Some people prefer them. Cabochons are very European, sophisticated and sensuous: rounded, full shape offering a bold dose of color. Its appeal is more of a subtle inner calling than the sparkling screams of a faceted gem.
[Back To Top]
- Can we order & reserve by check or money order for a certain pro
Yes you may, either with cashier's check or money order.
[Back To Top]
- De Beers maintains a limited supply and keeps demand high with a
That's no accident, very careful attention was paid to the angles on the gem's bottom so that when light enters from above it completely turns around and sparkles back to you. That's why you can not see your hand through it but is refracted back out. Some gems have what's called a window, where the light isn't completely bent and you can see your fingers through them.
[Back To Top]
- Wow!! All your gems are so beautiful and lively?
That's no accident, very careful attention was paid to the angles on the gem's bottom so that when light enters from above it completely turns around and sparkles back to you. That's why you can not see your hand through it but is refracted back out. Some gems have what's called a window, where the light isn't completely bent and you can see your fingers through them.
[Back To Top]
- Why color a diamond?
Natural color diamonds are so beautiful, but yet so rare and therefore so expensive. With today's technology it is possible to take colorless diamonds and permanently add colors to them.
[Back To Top]
- Which color is best?
What moves one person may not stir another. Nevertheless, there are trade standards for preferred colors which translate into varying prices. Buy the color that speaks to you, but buy from a professional who is familiar with the color stone market, has your interests at heart and can advise you accordingly. Diamonds are graded according to absence of color. Colored gemstones are more complex, and several colors may be present in one gem with varying intensity. What may seem like slight differences in these colors may have a great impact on price.
[Back To Top]
- What is my best protection against misrepresentation and fraud?
Buy in your 'backyard' from someone with whom you have established a relationship and who has your best interest at heart. Ask questions and become informed, but realize that book knowledge doesn't equal trade knowledge. Colored gems are especially complex and not understood by everyone.
[Back To Top]
- What is color enhanced diamonds?
Color enhanced diamonds are natural diamonds that have undergone color procedures resulting in beautiful fancy colors. They actually sell at a fraction of the price of their natural color equivalents. The color of each treated diamond is permanent and stable under normal conditions of wear and care. Color enhanced diamonds can be treated as any other Diamond except when they are processed involving extreme heat (above 300 degrees C or 572 degrees F). When a ring is given for resizing, for example, the client should inform the jeweler that the diamond is color enhanced so that the proper precaution can be taken.
[Back To Top]
- What color of Tanzanite is considered to be the best?
Tanzanites can be violets-Blue, even purple or pure blue depending on how the gem is handled during the cutting stage. Which color is best is a matter of personal preference. Tanzanite is a very passionately colored gem and everyone seems to remember it, once experienced, lot of people are attracted to the violets-blue colors , which for them, heighten the sense of the exotic. True blues seem to be preferred.
[Back To Top]
- I am traveling overseas and I will buy a Gemstone over there.
It's a great idea to go overseas with the fantasy of bringing back a beautiful jewel at a bargain price, it is the Marco Polo syndrome, but think about it: you are buying a commodity about which you know next to nothing, for significant money, from a stranger 5,000 miles from home who comes from a culture with a long tradition of trading. Who has the advantage?. How do you know that you are not buying a synthetic, misrepresented or fraudulently treated gem? You can probably buy at a better price in the states from a reputed jeweler who is offering
[Back To Top]
- With colored gemstone, is darker always better?
Intensity of color is good even if the gemstone is so dark that color and light can no longer be seen in it. Actually, lighter is better, as with Diamonds, colorless is best. Intensity is good upto a point. When a gemstone becomes too dark, it is not as valuable. Also intensity of color is a matter of personal preference.
[Back To Top]
- Where do these stones come from?
Sometimes we can track the origin of the gem with certainty, other times, gems in their rough form are sent to the cutting centers where they are cut and redistributed according to quality, colors and internal characteristics are indicative of certain localities, but one can't be always be certain. Furthermore, most mines are in Africa, Brazil, & Sri Lanka.
[Back To Top]
- When will you ship my order?
Your order will be shipped within 24-48 hours after receipt of payment. You will be informed if for any reason the order is delayed. Please note that weekends and holidays are not counted as business days.
[Back To Top]
- Which carrier do you use to ship orders to your customers?
Orders are shipped via Fedex, UPS, Priority mail, USPS. There are multiple choices available in terms of Fedex and UPS for delivery options that are most convenient to you.
[Back To Top]
- Will you email me the corresponding package tracking number?
Yes, you will receive the tracking # after your order is shipped.
[Back To Top]
- What are my payment options?
For the convenience of our customers, we have established multi-option
Payment policy; which gives you the flexibility to make a payment. We
Accept all major credit cards such as, Visa, Master Card, American Express,
And Discover card through our secure payment system. We also accept
Payment gateway, paypal, cashier's checks, money orders, secured COD
Etc.
[Back To Top]
- Is it safe to send my credit card information through the web?
In today's time and age online credit card transaction is as much safer then offline use. Your online transaction information can not be seen by anybody since it is done under 128-bit SSL server that encrypts your card information when you send it to us.
[Back To Top]
- Can I send my credit card information by fax?
Yes, you may, if you do not want to order online. Our fax # 212 768 0599
[Back To Top]
- What is your return/Refund policy?
We want you to be completely satisfied with your purchase. Hence we offer 30 days risk free full refund/replacement facility, in other words you have 30 days privilege to examine the product and if for any reason, you are not satisfied, a full refund of the merchandise minus the shipping charges will be made to you, there will be no questioned asked or any lengthy procedure be followed. International customers have 30 days to return an item. Items on sale or special offers can be returned only for exchange. After 30 days of your purchase you can return an item for replacement or exchange within 60 days of the original date on the invoice.
[Back To Top]
|
|
